Usability Research:
as part of a research project into the business costs of business compliance tasks and the efficacy of e-government services, we had previously examined the government portal some years ago


User Testing:
task-centric user testing is performed using a situated co-enquiry. For the purposes of the business costs of business compliance tasks and e-government web portal user study Intellia solicited for a foreign business man who was on visit who was also fluent in English (South African English) which is his native language. The user study included user task testing, situated co-enquiry and user questionnaire testing are combined research methods used in this project.


Usability Questionnaire Results:
usability questionnaires are widely used in user testing. There are many different types of questionnaires that focus on different aspects of usability, available as tools for usability researchers.


Usability Testing | Software

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Usability Services

User Task Analysis

Usability Requirements

Usability Design

Usability Testing


Strategic Usability | Usability Design

Usability is a term used to denote the ease with which people can employ a particular software tool in order to achieve a particular goal. Usability can also refer to the methods of measuring usability and the study of the principles behind an object's perceived efficiency or elegance.

Strategic Usability aims to achieve optimum fit between the usability characteristics of a product and the business aspects of the design.

By understanding and researching the interaction between product and user, the usability expert can also provide insight that is unattainable by traditional company-oriented market research.

For example, after observing and interviewing users, the usability expert may identify needed functionality or design flaws that were not anticipated.

In the user-centered design paradigm, the product is designed with its intended users in mind at all times.

In the user-driven or participatory design paradigm, some of the users become actual or de facto members of the design team.

Usability is key to success. The effects of good usability on all aspects of the product, the user's experience, and the brand provide justification for integrating usability principles into the design process.

Usability ensures that the user can accomplish the goal(s) the user had in mind. That goal may be to accomplish a specific task, or it could to enjoy the content of the software. The user wants their interaction to be simple, intuitive, and direct. Software that is developd with usability design offer benefits for business, for clients and for users.



  • Client Goals

  • Project Scope
  • Strategic Usability and Business Value

  • Usability Theory, Methods, Techniques

  • Usability Planning, Development, and Management

  • User Studies

  • User Profiling

  • User Needs Assessment

  • Usability Requirements

  • Task and Environment Analysis

  • User-Centered Design Methods

  • Usability Design Conventions
  • Domain Specific Design Conventions
  • User Satisfaction
  • Usability Engineering

  • Prototype Design Methods
  • Prototyping
  • User Task Testing
  • Usability Testing

  • Usability Evaluation

  • Usability Review

  • Usability Reports

  • Usability Research

  • Usability Proposals


Software Quality Assurance

  • Software Project Reviews
  • Software Quality Assurance Plan
  • Statistical Software Quality Assurance
  • Software Reliability
  • ISO 9001 Quality Standard for Software Quality Assurance